“Before signing up for
Paragon's managed services I was the IT
Admin at my company. Every week, valuable
time was taken away from my business by the
day to day of managing the IT environment.
Paragon's network design and proactive
approach to managing our environment has
drastically reduced the number of IT issues
we experience, keeping us placing
candidates instead of dealing with computer
problems. Treeline is growing rapidly, and
we trust Paragon to advise us on how to
grow our IT infrastructure with
it”
Dan Fantasia
President & CEO
Treeline,
inc.
“I was fortunate to have Ken and
his team at Paragon supporting us through
some tremendous growth and change. Results
were always on time and under budget but
more importantly the responsiveness and
interaction made us feel like their most
important customer. Paragon never failed to
provide solutions when we needed
them.”
Brian Murphy
VP Worldwide Sales
Nexaweb Technologies,
inc.
All the support you need, a 99.9% up time and 100% Satisfaction Guarantee, a low monthly fee you can budget for and most of all, a partner you can trust!
Our most comprehensive and fully managed plan, Paragon Complete customers benefit from a strong partnership formed by a deep understanding of your business. Paragon Complete provides unlimited onsite, remote, and emergency support, IT strategic planning as needed, monthly executive summary reporting, and most of all, the peace of mind gained by knowing your system is up running so your employees can remain productive and you can concentrate on running and growing your business.
Paragon Complete Includes:
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An Initial Site Survey (37 Point Network Inspection):
A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:-
Network security
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Data Backups
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Virus Protection
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Spam Filtering
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Hardware Integrity
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System Performance and Trends
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Overall Network Design and Layout
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Monthly Network Tune-up:
Every month a technician will come on-site and conduct a thorough audit and tune up of your network to:-
Review and update available security patches
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Check status of Anti-Virus Clients
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Test peripherals, such as UPS(s)
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Perform a full data restore to ensure back-ups are functioning properly
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Review network documentation and make changes as necessary
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Perform an In-depth review of server logs for errors and potential problems
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License Management
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Asset tracking & management
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Security services – firewall management, antivirus management, policy implementation
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Outsourced CIO activities and consulting: Quarterly scheduled meetings on IT strategy, budgeting, planning and chronic issues
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Free Unlimited Help Desk Support: You and your employees can call anytime and speak to a technician about problems they are experiencing.
Why Sign up for Paragon Complete?
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Peace of Mind: a staff of experienced, highly skilled resources will oversee the management and maintenance of your network, allowing the you to focus on your core revenue-generating activities
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Virtual elimination of emergency service calls due to the unlimited preventative maintenance on all critical devices and applications. This minimizes IT-related downtime, and ensures the highest levels of employee and organizational productivity
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Highest call priority and response times over all other programs when an issue does occur. These customers are Paragon’s strategic partners and our top priority
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99.9% Uptime guarantee: If your service levels fall below 99.9% for the month, we will give you the next month free
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More cost effective and efficient than setting up and maintaining internal IT staff: support from expert engineering staff with a broad range of experience, industry best practice processes, and best-of-breed tools. Each of these would cost you a fortune to implement on your own, but can be at your disposal as a Paragon Complete client for a very reasonable monthly price